Theme: "Omotenashi"! O2O Seminar for Restaurant Chains to be Held on Friday, December 22nd | GMO TECH Holdings, Inc. | Listed on the Tokyo Stock Exchange Growth Section

We are pleased to announce that we have decided to hold the final O2O seminar for restaurant chains this year!
The event will be held on Friday, December 22nd from 10:30am to 12:30pm in the Cerulean Tower Seminar Room.

The final seminar of the year, "Seminar on Improving Customer Satisfaction for Restaurant Chains," will feature Mr. Mitsuharu Sako of the NPO Path to Successful Restaurants, who serves as the Kanto Regional Headquarters Director of the "S1 Server Grand Prix," a major event that determines the No. 1 server at restaurants, speaking about examples of "hospitality" at chain restaurants.
The S1 Server Grand Prix is a competition to select the "Best Server" - the best server in Japan, someone that makes people think, "If I go to that store, I'll meet that person." The goal is to raise the status of servers and improve their service skills, and the first and second rounds of judging, regional competitions, and national competitions will be held over the course of a year to determine the number one server!
For more details, please click here ♪
http://hanjyoten.org/

Seminar Outline

Seminar name	Seminar to improve customer satisfaction for restaurant chains ~What is "omotenashi" that maximizes customer satisfaction?~
Date and Time	Friday, December 22, 2017 10:30-12:30 (doors open 10:00) *Please complete the check-in by 10:20
Venue	Cerulean Tower 11F (1nd conference room), 26-1 Sakuragaokacho, Shibuya-ku, Tokyo
Target	●Store/chain sales promotion, marketing, business development, sales planning staff, area managers, and store managers ●People in charge of businesses targeting the food and beverage industry
Capacity	70 people (Registration will close once capacity is reached)
cost	Free
Program	Opening remarks (10:30-10:35) ●Part 1 (10:35-11:15) "What is the 'hospitality' that maximizes customer satisfaction?" NPO Path to Prosperity (operator of the "S-1 Server Grand Prix") Kanto Region Headquarters General Manager, Mitsuharu Sako ●Part 2 (11:15-11:45) "How can 'app customer service' maximize customer satisfaction?" Ryosuke Taniuchi, Evangelist, O2O Business Division, GMO TECH Inc. ●Business card exchange and free consultation (11:45-12:30)
Bring item	・ Writing tools ・2 business cards
Remarks	・The content may be changed without notice. Applications from competitors will not be accepted. ・Please note that applications will be accepted on a first-come, first-served basis and we may close applications once the planned number of participants has been reached.
How to Apply	Please fill in the necessary information and apply via the URL below. URL:https://peatix.com/event/324704/