GMO TECH, Inc. (President and CEO: Ryoichi Suzuki), a member of the GMO Internet Group, has implemented business process improvements using AI and RPA, primarily led by members of its non-engineer organization responsible for affiliate-related operations. This has resulted in a reduction of over 394 hours of work time per month. By streamlining routine tasks such as verifying performance-based compensation conditions, creating emails for media outlets, handling foreign language issues, checking time differences, and daily reporting, the company has not only reduced the workload but also minimized oversights and transcription errors, and standardized the quality of its operations.

Please see below for details.
https://gmotech.jp/news_release/?p=12945

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