September 1, 2026
To all the press
GMO TECH, Inc.
GMO TECH to support store operations through conversations with AI
GMO Store AI Agent Beta Version Now Available
The first phase will focus on MEO (Map Engine Optimization) operations, including posting, responding to reviews, and data analysis.
Gradually expanding to include SNS, reservations, and telephone support.
GMO TECH, Inc. (President and CEO: Ryoichi Suzuki, hereinafter referred to as GMO TECH), a member of the GMO Internet Group, will begin offering a beta version of "GMO Store AI Agent," which supports store operations through conversations with AI, starting September 1, 2026 (Tuesday).
As the first step, MEO(※ 1)Google Business Profile (hereinafter referred to as GBP) in operation(※ 2)Creating posts, responding to reviews, and viewing search rankings and insights data.(※ 3)This supports analysis such as the above. This is the MEO operation platform "MEO Dashboard byGMO" provided by GMO TECH.(※ 4)This integrated service allows store staff to request tasks using their everyday language through a dedicated AI chat screen, integrating its functions and data with AI. This means that necessary tasks can be completed simply by giving instructions as if in a normal conversation, without requiring expertise in operating complex management screens or data analysis.
(*1) MEO (Map Engine Optimization): This refers to measures taken to make it easier for people to find stores and facilities using map searches such as Google Maps.
(*2) Google Business Profile (GBP): A service for displaying and managing store/facility information on Google Search and Google Maps.
(*3) Insight data: This is data used to understand how store information is being used, such as the behavior of users who viewed the Google Business Profile.
(*4) "MEO Dashboard byGMO" is a management tool for the map search engine optimization service "MEO Dash byGMO".
[Background to the provision of this service]
In store operations, in addition to daily tasks such as customer service and store management, there is a need for continuous online management, including updating store information on Google Maps, responding to reviews, disseminating information, and checking and analyzing customer acquisition data.
Especially for companies operating multiple stores, it is necessary to continuously manage information for each store, post updates, respond to customer reviews, and check search rankings. The tasks handled by headquarters staff and store managers are diverse.
GMO TECH has been supporting the operational efficiency of companies operating multiple stores and MEO support businesses through "MEO Dashboard byGMO." Furthermore, they are advancing the use of AI in MEO operations with tools such as the "AI Operation Assistant," which uses AI to diagnose GBP's operational status and suggest improvements, and the "AI Posting Assistant," which generates post text and images.
By combining this MEO operational knowledge, functionality, and accumulated data with AI, we developed "GMO Store AI Agent" to reduce the burden on staff who would otherwise have to individually operate and check multiple functions and data.
[About the "GMO Store AI Agent" Beta Version]
(URL:https://store-ai-agent.com/）
The first phase will cover tasks necessary for MEO (Map Engine Optimization), such as creating posts, responding to customer reviews, and analyzing search rankings and GBP (Gross Value) insights data.
Store staff can use a dedicated AI chat screen to ask the AI to do things like, "Create a post for our store," "Think of a response to this review," or "Analyze this week's rankings," using their everyday language.
Furthermore, the functions of "GMO Store AI Agent" can also be used from external AI tools such as Claude, ChatGPT, and Gemini. Connecting with external AI utilizes "MCP (Model Context Protocol)," a common standard for connecting AI with external tools and data.
*To use "GMO Store AI Agent," you need to subscribe to "MEO Dashboard byGMO." To obtain relevant Google data, you need to link with your Google Business Profile.
[Main function]
■ Generate 3 response options based on the content of the review.
The AI reads star ratings and review text, generating three response options tailored to the content. This reduces the burden of creating responses from scratch and supports continuous review management.
■ Analyzing search rankings, insights, competitors, etc. using AI tools
We offer AI-powered analysis of search rankings, GBP insights, competitor data, and customer review trends. By asking questions to the AI, our staff can organize the necessary information from the target data, supporting the understanding of the current situation and the consideration of future strategies.
■ Store-specific information and past interactions are accumulated and used to inform proposals.
We accumulate past interactions with the AI, as well as the content of posts and replies that were actually adopted, and use this information to make future suggestions. By taking into account each store's menu, services, characteristics, and past interactions, we support information dissemination and customer review management tailored to each store.
[Integration with "MEO Dashboard byGMO"]
"GMO Store AI Agent" is integrated with the operational platform of "MEO Dashboard byGMO" provided by GMO TECH, and can be used on that operational platform.
"MEO Dashboard byGMO" provides all the necessary functions for MEO operations, including centralized management and updating of GBP information for multiple stores, post management, customer review response, search ranking measurement, insight analysis, and competitor analysis.
"GMO Store AI Agent" makes these functions and accumulated data available to AI, supporting not only text generation but also the verification and analysis of information based on actual store data, as well as the implementation of countermeasures.
▶ "MEO Dashboard byGMO" service website:https://meo-dash.com/meo-dashboard/
[Expected usage scenarios]
■ Companies that operate multiple stores
AI assists with tasks such as creating posts, responding to reviews, checking search rankings, and data analysis for each store, reducing the workload for MEO specialists at headquarters and store managers.
■Stores without a dedicated MEO specialist
Even staff members without specialized operational skills or analytical techniques can use the AI to create posts, respond to reviews, and check data by simply using everyday language. This supports continuous information dissemination and the implementation of customer acquisition strategies.
【About the future】
"GMO Store AI Agent" will gradually expand its scope of support to include other store operations, starting with this MEO (Map Engine Optimization) support.
Going forward, we will expand its functionality to include features such as support for posting on social media, reservation management, and telephone inquiry handling. In the future, we aim to create an "AI partner" that centrally manages information related to store operations, such as reports and sales data, allowing store managers and staff to request and confirm daily tasks in natural language.
GMO TECH will utilize AI to support the efficiency of store operations and customer acquisition strategies.
[About GMO TECH]
GMO TECH, Inc. is a technology company that leverages AI and SaaS to support businesses in achieving sales growth and improving operational efficiency.
In addition to developing customer acquisition support businesses in the SEO, MEO, and AI marketing fields, including the store customer acquisition DX SaaS "MEO Dash! byGMO," we also provide operational efficiency support through the real estate DX SaaS "GMO Rental DX," and operate affiliate advertising, internet media, and payment services businesses.
Leveraging our unique AI technology and in-house developed products, we are promoting the creation of systems that enable AI to continuously deliver value in business operations, supporting companies' digital transformation and sustainable growth.
Above
[Press inquiries]
GMO TECH Holdings, Inc.
Public Relations Department Kobayashi
TEL:03-5489-6370 FAX:03-5489-6371
Email:hd-press@hd.gmotech.jp
GMO Internet Group, Inc.
Group Public Relations Department PR Team Kurata
TEL：03-5456-2695
Contact Us:https://group.gmo/contact/press-inquiries/
[Contact information regarding services]
GMO TECH, Inc.
Product Marketing Division, Sales Department
TEL: 03-4405-0939 (direct) FAX: 03-5489-6371
Email:pm-marketing@gmotech.jp
[GMO TECH Inc.] (URL:https://gmotech.jp/）
| Company Name | GMO TECH, Inc. |
| Address | Cerulean Tower, 26-1 Sakuragaokacho, Shibuya-ku, Tokyo |
| Representative | Ryoichi Suzuki, President and CEO |
| Business Overview | Creating the future with AI 1. Store Customer Acquisition DX SaaS Business 2. Real Estate DX SaaS Business 3. Web Marketing DX Business 4. Internet Media Business 5. Payment services business 6. All AI and SaaS-related matters, including the above. 7. Other internet marketing businesses |
| Capital | 1 million yen (as of the end of December 2025) |
[GMO TECH Holdings, Inc.] (URL:https://hd.gmotech.jp/）
| Company Name | GMO TECH Holdings, Inc. (Tokyo Stock Exchange Growth Market, Securities Code: 415A) |
| Address | Cerulean Tower, 26-1 Sakuragaokacho, Shibuya-ku, Tokyo |
| Representative | Akito Suzuki, President and CEO |
| Business Overview | Management of consolidated companies and any other related business |
| Capital | 100 million yen (as of October 1, 2025) |
[GMO Internet Group, Inc.] (URL:https://group.gmo/）
| Company Name | GMO Internet Group, Inc. (Tokyo Stock Exchange Prime Market Securities Code: 9449) |
| Address | Cerulean Tower, 26-1 Sakuragaokacho, Shibuya-ku, Tokyo |
| Representative | Representative Director and Group Representative Masatoshi Kumagai |
| Business Overview | Holding company (group management functions) ■ Group business activities Internet Infrastructure Business Internet Security Business Internet advertising and media business Internet Finance Business Cryptocurrency Business |
| Capital | One hundred million yen |
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