Ekiten has updated its online reservation and manual store reservation registration functions. ~ Reservation acceptance over the phone and at the register is now smoother! ~

2020.10.06

Press Release

On October 6th, Ekiten, a store review and ranking website operated by Design One Japan Co., Ltd. (President and CEO: Yasuo Takabatake, TSE First Section 6048), released a new feature that makes it easier for stores using Ekiten Online Reservations to manually register reservations.

■ What is the manual reservation registration function for Ekiten online reservations?

In addition to making reservations via Ekiten, Ekiten Online Reservation also has a function to register reservations received verbally or over the phone (manual reservation registration function).
Until now, when manually registering a reservation, the required fields were the date of visit, length of stay, phone number, name (full name), and gender, so stores requested that they "just reserve the date in advance without the hassle" and "make it easier to register reservations."
In response to requests from stores, we have updated the manual reservation registration function. Inputting phone number, name, and gender is now optional, and manual reservation registration is now easy by simply inputting the date of visit and length of stay.

■ Background of the update

As of September, the number of reservations made using the manual reservation registration function has reached approximately 400,000*, which shows that stores are also using Ekiten Online Reservations as a reservation ledger. Ekiten has updated the function, believing that being able to immediately register customer reservations received in-store or over the phone will lead to smooth store operations. *Cumulative number of manually registered reservations from March to September 2020

■About "Ekiten Online Reservation"

"Ekiten Online Reservation" is an online reservation system that can be used by stores listed on Ekiten. Applications for use have been submitted by approximately 7,800 stores* across 161 industries. This convenient system allows you to easily make reservations for stores listed on Ekiten that have online reservations, not only for relaxation and body care stores, but also for visits to nail salons and restaurants, trial lessons for lessons, and bouquet pickups from florists. *As of February 2020

Ekiten will continue to develop new features and improve the quality of the site to provide a better place for users looking for stores to meet and discover with stores looking to increase their customer attraction.

 

[About "Ekiten"] https://www.ekiten.jp/
Ekiten is one of Japan's largest review and ranking sites, listing information on all types of stores and facilities, including relaxation and body care, hair salons, clinics, and gourmet restaurants. It boasts a total of approximately 486 million listed stores* and a cumulative total of approximately 331 million reviews*. Since its service launch in June 2007, it has been connecting consumers across Japan who want to find a store with businesses who want to attract more customers. *As of the end of February 6.

[About Design One Japan Co., Ltd.] https://www.designone.jp/
At Design One Japan, we operate services that utilize IT to connect consumers and businesses, in order to make the lives of all consumers more discoverable and enriching. Through these IT services, we aim to achieve our mission of "revitalizing the local economy, the Japanese economy, and ultimately the world."

Company name: Design One Japan Co., Ltd.
Address: 8F Nishi-Shinjuku Prime Square, 7-5-25 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
Representative Director: Yasuo Takabatake
Date of establishment: September 2005, 9
Capital: 648,092,000 yen
Listed market: First Section of the Tokyo Stock Exchange
Business: Internet media business

[Contact for media inquiries regarding this matter]
Design One Japan Co., Ltd. Service Public Relations Officer
TEL:03-6908-7820 FAX:03-6421-7463 Mail:pr@designone.jp 

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